BREND BARRETTO

Bilingual Client Care + Billing Coordinator (Tagalog)

OFFICE LOCATION : CONNECTICUT + NEW YORK

I’m Brenda Barretto, Client Care and Billing Coordinator at SHIFT Your Journey Mental Health Counseling. With a strong background in mental health, behavioral health, and social services, I am deeply passionate about advocating for individuals’ well-being. My mission is to ensure that everyone receives the support they need to thrive. Over the years, I’ve developed a comprehensive understanding of mental health conditions, treatment modalities, and the community resources available to help. My goal is to break down barriers to care, improve client outcomes, and create a compassionate, welcoming, and supportive space for all who seek help.

I understand that taking the step to seek mental health services is a powerful act of self-care, and I want to assure you that you don’t have to navigate this journey alone. It’s completely normal to feel uncertain or anxious about reaching out, but I want to remind you that growth happens at your own pace.

I’m here to guide and support you every step of the way. Whether you're unsure where to begin, feeling nervous about what to expect, or simply need reassurance, I’m here for you. You deserve compassion, understanding, and a space where you can feel heard.

Remember, there’s no wrong way to seek help, and there’s no “perfect” timeline for healing. What matters most is that you’re moving forward, no matter how big or small the steps may seem. You are not alone in this process. Help is available, and I’m here to help you find the path that works for you. You are making an incredibly important step for your well-being, and I believe in your strength to keep moving forward.

I hold an Associate’s degree in Liberal Arts and Sciences from Bronx Community College and a Bachelor’s degree in Psychology from Hunter College. I am excited to continue my academic journey, planning to pursue graduate studies to become a Mental Health Counselor.