TRACEY A. TETTEH

Client Care + Billing Coordinator

OFFICE LOCATION : CONNECTICUT + NEW YORK

Hi, I’m Tracey, and I am thrilled to be part of  the SHIFT Your Journey Mental Counseling team as your Client Care and Billing Coordinator. Growing up in a big family, I was taught the importance of helping others, no matter how small the gesture. These early lessons shaped my perspective on kindness and taught me the profound joy that comes from being there for others.

From a young age, I found immense satisfaction in supporting my friends and family during challenging times. This passion for helping others became deeply rooted in my heart while caring for my grandmother. Despite my youth, I took it upon myself to assist her in any way I could—helping with cooking, checking and regulating her insulin, going on walks, or simply spending quality time together. Witnessing the positive impact these small acts of care had on her life opened my eyes to the fulfillment of making a difference. It was then that I realized my desire to extend my kindness beyond my family and into the broader community. Every act of kindness, no matter how small, contributes to a larger wave of positivity and change. This belief continues to motivate me to give back and support others in meaningful ways.

Throughout my career, I’ve gained diverse experiences that sharpened my skills and deepened my commitment to helping others. As a nurse assistant in a hospital, I valued the privilege of direct patient interaction—whether assisting with mobility, explaining procedures, or simply offering a listening ear. These moments reminded me that even small gestures, rooted in empathy, can leave a lasting impact.

These experiences also inspired a deep interest in mental health, which I view as integral to overall well-being. My goal is to provide holistic care that supports others both physically and emotionally, empowering them to achieve their goals and live fulfilling lives. This passion for helping others has shaped my personal and professional journey, driving me to make a meaningful difference and contribute to a better world, one person at a time.

I look forward to supporting your mental wellness journey!