Insurance FAQs
SHIFT Your Journey Mental Health Counseling accepts many insurance plans. Our team can support you in checking your benefits and eligibility.
Insurance Plans Accepted and Fees
At SHIFT Your Journey Mental Health Counseling, we view therapy as vital to mental health. As an insurance-based practice, we aim to make therapy accessible, with over 90% of clients using insurance. Our diverse team creates a compassionate environment for healing. For those without insurance, we offer various cash payment options, including our SHIFT Accessible Care Program, starting at $30 per session with Associate Therapists, based on availability. We also partner with organizations like Open Path Collective, Therapy for Black Girls' Pro Bono Program, and The Loveland Foundation to enhance access.
INSURANCE PLANS IN CONNECTICUT
INSURANCE PLANS IN NEW YORK
INSURANCE PLANS IN FLORIDA
Fees
Initial intake session-$250+
Individual therapy - 60 mins | $195+
Couples and family therapy-60-90 mins | $225+
Appointments + cancellations
Please remember to cancel or reschedule 24 hours in advance. You are responsible for your full session fee, not just your copay if cancellation is less than 24 hours.
Payment options
We accept credit & debit cards such as Visa, MasterCard, and American Express). Full payment is due at the time of service.
Frequently Asked Questions About Insurance and Therapy
Q1: Do you accept insurance for therapy sessions?
A1: Yes, at SHIFT Your Journey Mental Health Counseling, we accept a variety of insurance plans. Over 90% of our clients use insurance to pay for therapy. We work with many insurance providers to make mental health services more affordable and accessible.
Q2: What insurance providers do you accept?
A2: We accept several major insurance providers, including [Connecticut, Florida, and New York]. If you don't see your insurance listed, feel free to contact us to verify whether we can work with your provider.
Q3: How do I know if my insurance will cover therapy?
A3: We recommend that you contact your insurance provider directly to confirm your mental health benefits. If you're unsure, our Client Care Coordinator (CCC) can assist you in understanding your coverage and help with verifying benefits.
Q4: Will I need a referral from my primary care doctor to see a therapist?
A4: Some insurance plans may require a referral from your primary care doctor, while others do not. Our CCC can guide you through this process to ensure everything is in order for your first appointment.
Q5: What if I don’t have insurance or I can’t use it for therapy?
A5: We understand that not everyone has access to insurance or can use it for therapy. That’s why we offer cash payment options and have our SHIFT Accessible Care Program. With this program, clients can begin therapy with our Associate Therapists for as low as $30 per session, based on availability.
Q6: What is the SHIFT Accessible Care Program?
A6: The SHIFT Accessible Care Program offers affordable therapy for clients without insurance or seeking lower-cost options. You can start therapy with an Associate Therapist for only $30 per session, depending on therapist availability.
Q7: Do you offer sliding scale fees?
A7: Yes, in addition to insurance and cash payment options, we offer a sliding scale for clients who need additional flexibility. Please contact us to discuss your financial needs, and we'll work together to find a solution.
Q8: Can I use insurance for online therapy sessions?
A8: Yes, many insurance plans cover online therapy. If you want online therapy, our CCC will check your coverage and help you set up virtual/online/telehealth sessions. We also recommend contacting your insurance provider to confirm.
Q9: How do I get started with insurance coverage for therapy?
A9: Simply reach out to us to schedule a consultation or request an appointment. Our Client Care Coordinator will guide you through the process, including verifying your insurance benefits and ensuring you're connected with the right therapist for your needs.
Q10: Do I need to disclose if I have secondary insurance?
A10: Yes, it's important to disclose any secondary insurance plans at the start of your therapy journey. Failing to provide this information upfront could lead to delays in processing your claims, interruptions in treatment, or even denials of coverage. In some cases, you may be held responsible for the full cost of therapy sessions. Be sure to share all insurance details with our Client Care Coordinator to ensure smooth coordination of benefits and prevent any billing issues.
Begin Your Therapy Journey in 3 Steps
-
1
Request an Appointment
To start therapy, request an appointment. Consult with our Client Care Coordinator to discuss your goals and find the right therapist for you.
-
2
Please Complete Your Paperwork
Our Client Care Coordinator will help with paperwork and guide you on the next steps, providing personalized support and answering any questions.
-
3
Start Your Wellness Journey
If everything goes well in Steps 1 and 2, we'll connect you with a therapist who aligns with your wellness goals and is here to support you every step of the way.
What Should You Consider When Using Insurance for Therapy Services?
When considering therapy services, many clients have questions about insurance coverage. Understanding your insurance details is essential to accessing the mental health care you need. Here’s what to keep in mind:
Check Your Coverage: Review your insurance provider’s policies to see if mental health services, such as individual therapy, couples therapy, online therapy, and group sessions, are covered. Be sure to note the date, who you spoke with, and any reference numbers for future reference.
Coverage Limitations: Some plans limit the number of covered therapy sessions or may only cover specific diagnoses. Check for session caps and any restrictions to avoid unexpected costs.
In-Network vs. Out-of-Network: In-network providers generally offer lower rates, while out-of-network providers may cost more and require you to pay upfront, seeking reimbursement later.
Co-pays and Deductibles: Understand your co-pays and any deductible you must meet before coverage kicks in. This helps you plan your therapy budget.
Pre-Authorization: Some insurance plans require pre-authorization for therapy. Know these requirements ahead of time to avoid delays in starting therapy.
Documentation: Certain plans may need specific documentation, like a reason for therapy or medical necessity. Be clear on these requirements to prevent interruptions in care.
At SHIFT, we're here to help guide you in using your insurance for therapy. However, please reach out directly to your insurance provider for the most accurate and up-to-date information. SHIFT Your Journey Counseling is not responsible for any errors or discrepancies in insurance information provided.
Have More Questions About Insurance Or Fees? Contact Us!
For those considering therapy with us, our Client Care Team (CCC) is available to help answer specific questions during the intake process. We understand that navigating insurance can be complex, and we strive to create a supportive environment for our clients as they explore their options for mental wellness . Although, we aim to pro
Meet Our SHIFT Therapists
